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Future Cruise Credit

Have you got a Future Cruise Credit? 

We are here to help
 
Whether you originally booked with us or not, our Cruise Experts are here to help you to rebook using your Future Cruise Credit (FCC)*. We’ll guide you on how best to use your FCC and offer ideas and inspiration to ensure you get the very best deal on your long-awaited cruise holiday.

Frequently Asked Questions

Our Future Cruise Credit FAQ’s should help to answer any queries that you may have. If your question has not been answered below, please do not hesitate to get in touch with one of our Cruise Experts who will be happy to assist.

What is a Future Cruise Credit?

A Future Cruise Credit (FCC) is a voucher for future travel. It is provided in lieu of a refund and has a monetary value that can be used on a future cruise booking. 

What happens if my cruise value is less than my FCC?

If your FCC exceeds the cost of the cruise, a new one will be issued in the amount of the leftover balance.

What happens if my cruise value is more than my FCC?

If your cruise value is more, you can pay the difference when the balance is due. 

Can I use my FCC towards another cruise that I have already booked?

Most cruise lines only allow you to use your FCC towards a new cruise holiday, however, please check with your Cruise Expert for your cruise lines terms and conditions.

Is FCC interchangeable between brands?

No, a FCC can only be applied to a cruise from the cruise line by which they were originally issued.

Are there any exemptions?

You can't use your FCC to pay for the following:

• The initial deposit to reserve a cruise
• Taxes
• Port fees
• Prepaid gratuities
• Shore excursions

Will my FCC expire?

Yes, your FCC will have an expiry date. Be sure to read the cruise line's fine print on when and how the FCC may be applied. If in doubt, give our Cruise Experts a call.

*This applies to majority of cruise lines, there are a few exceptions including Marella and Viking.

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Feefo Platinum Trusted Service Award

Excellent!

Faizal Khan has been wonderful to deal with. He is very knowledgeable and has excellent customer services skills. He made the booking process very smooth and managed to get us a competitive deal.

M Lewis / June 2021

excellent !

I received excellent customer service from both Ryan Duggan and Beth Higson , they went the extra mile to ensure our trip was exactly as we had wished it. Many thanks

Mr Steve McQuade / June 2021

Fantastic service

My consultant was Amy Darbyshire and I feel like I won the jackpot. Nothing was too much trouble. Lots of ideas, options, price cues etc The service was incredible. If Amy promised to call or email information it happened. I am incredibly grateful to all the help she gave me and I’ve now booked my dream holiday thanks to her.

Toni / June 2021

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